ACSI
Yes, I do. ACSI (American Customer Satisfaction Index) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. Founded in 1994 by the University of Michigan's Ross School of Business, it provides insights into the quality of products and services offered by various companies and government agencies. The ACSI uses data from interviews with customers to produce indices that are used by businesses, researchers, and policymakers to understand consumer satisfaction trends, improve customer experiences, and enhance economic performance. The ACSI's methodology and scope have been influential, making it a valuable tool for tracking consumer satisfaction over time across diverse sectors.
