Name: Waggel
Address: GB
Rating: 5

Waggel: A Comprehensive Profile of a Leading Pet Insurance Company

When it comes to pet insurance, Waggel is the name that every pet owner should know. With their commitment to providing comprehensive coverage and exceptional customer service, Waggel has established itself as a leading player in the pet insurance industry. Whether you're a dog owner, cat lover, or have another furry friend, Waggel has got you covered.

Why Choose Waggel?

Lifetime pet insurance up to £10,000: Waggel offers lifetime coverage for your pet's medical needs, ensuring that they receive the care they deserve throughout their lives.
Unlimited free video vet calls: With Waggel, you have access to free video consultations with qualified UK-based vets, providing you with convenient and expert advice.
Assigned UK-based vet nurse: Every Waggel member is assigned a dedicated Customer Champion, who is a qualified UK-based vet nurse. Your Customer Champion will be there to guide you through the claims process and address any service issues, ensuring your satisfaction and peace of mind.
Dental treatment coverage: Waggel recognizes the importance of dental health for pets. Their policies cover treatment costs associated with dental-related accidents and illnesses up to £1,000, ensuring that your pet's teeth and gums receive the care they need.
Emergency treatment abroad: If you're traveling outside of the UK within a country of the Pet Travel Scheme, Waggel will cover emergency treatment for your pet for up to 90 days each year, giving you the freedom to explore while having complete peace of mind.
Purchase price protection: In the unfortunate event that your pet goes missing, is stolen, or passes away, Waggel will cover the purchase price of your pet up to £1,000, providing financial protection during difficult times.
Third-party liability coverage: Waggel understands the importance of protecting both you and your pet. They cover the legal costs and expenses associated with defending a claim involving your pet up to £2,000,000 if you are deemed legally responsible.

Claiming with Waggel

Waggel aims to make the claiming process as seamless and convenient as possible for their members. Here's what you can expect when claiming with Waggel:

Your Customer Champion

Every Waggel member is assigned a dedicated Customer Champion. These knowledgeable individuals are qualified UK-based vet nurses who are committed to ensuring your happiness and satisfaction throughout your membership.
Your Customer Champion will be available to answer any questions and provide support during the claims process, ensuring that you're never left in the dark.

Fully online & trackable

With Waggel, you can say goodbye to waiting for claim updates through traditional mail. Their user-friendly online dashboard allows you to track your claim and payments in real time, providing you with complete transparency and control.
Submitting a claim is a breeze, with the process designed to be simple and straightforward. You'll be able to submit a claim in seconds, ensuring that your pet gets the care they need without any hassle.

Extensive vet network

Waggel believes in including all registered vet practices in the UK. You have the freedom to choose any registered vet for your pet's care, ensuring that you can access the best veterinary services without any limitations.
If you can't find your registered vet on Waggel's system, your dedicated Customer Champion can add them to the database, making the claim process as stress-free as possible.

Membership Benefits

Being a Waggel member comes with a host of exclusive benefits designed to enhance your pet ownership experience:

24/7 vet video access with Joii

Waggel has partnered with Joii to provide their members with 24/7 access to online vet care. Through one user-friendly app, you can schedule immediate consultations and connect with qualified UK-based vets, ensuring that your pet's health is always in good hands.

Rewards & discounts from bespoke partners

Waggel collaborates with independent pet brands to offer their members exclusive rewards and discounts. From high-quality pet products to unique experiences, these partnerships ensure that you and your pet receive the maximum value from your membership.

Free behaviourist & nutritionist appointments

Waggel members have the opportunity to consult with Junior Hudson from Heal The Dog, a renowned expert with over 10 years of experience in pet behaviour and nutrition. Whether you're facing behavioural challenges or have questions about your pet's diet, Junior is there to provide answers and guidance.

Frequently Asked Questions

Here are answers to some common questions you may have about Waggel:

Why do I need pet insurance?

While it's possible to save money to cover future vet bills, relying solely on savings may not be sufficient for all pet owners. Pet insurance, such as the Lifetime policies offered by Waggel, provides the peace of mind of continuous coverage, ensuring that your pet's medical needs are met year after year.

What makes Waggel different?

What sets Waggel apart is their commitment to personalization and simplification. They offer only Lifetime policies, allowing pet owners to adjust their Annual Limit and Claims Contribution (Excess) to suit their coverage and budget needs. With assigned Customer Champions, who are qualified UK-based vet nurses, Waggel provides unparalleled customer service and support.

Furthermore, Waggel members have access to a Membership Platform that offers free online vet video calls, behaviour and nutrition consultations, as well as rewards and discounts from independent pet brands.

What is a Lifetime policy?

A Lifetime policy means that your pet's Annual Limit gets replenished each year, ensuring continuous coverage for their medical needs as long as you renew your policy annually. Waggel exclusively offers Lifetime policies to provide long-term protection for your beloved pet.

What is covered by a Waggel policy?

A Waggel policy covers a wide range of medical expenses, including vet fees for accidents, injuries, and illnesses up to your chosen Annual Limit. Dental treatments, complementary and behavioural treatments, and purchase price protection are also included in their coverage. For dogs, Waggel provides third-party liability coverage as well.

For a more comprehensive understanding of the coverage, please refer to your policy wording.

What isn't covered in a Waggel policy?

While Waggel's policy covers the majority of issues that may arise in your pet's life, there are certain exclusions. These include treatment within the first 14 days of the policy (warm-up period), routine or elective treatments, pre-existing conditions, advanced treatments, notifiable diseases, blankets and prescription food, and more.

For a full list of exclusions, please refer to the policy wording.

Can I claim with any vet?

Yes, you can claim with any vet practice as long as they are registered members of the Royal College of Veterinary Surgeons. Waggel's extensive vet network allows you to choose a vet that you trust and feel comfortable with.

Will my policy price increase?

It is possible for your policy price to increase upon renewal. Factors such as your pet's age, past claims history, and inflation in veterinary costs may influence the price. However, Waggel strives to keep any price increases transparent and manageable, using caps to avoid any unexpected shocks.

Join the thousands of satisfied pet owners who have chosen Waggel for their pet insurance needs. Protect your four-legged family member and enjoy the peace of mind that comes with comprehensive coverage and exceptional customer service. Visit the Waggel website today to get an instant quote and embark on a journey of worry-free pet ownership.

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