One of the greatest joys associated with online shopping is being able to browse for the products that we want from the comfort of our homes, or offices, and having them delivered to use, without having to move an inch from where we are. However, not many people get to experience this joy since most e-commerce sights are niche websites, with a focus on stocking a particular kind of product.
As such, most of them still visit their neighbourhood market, or the nearest convenience store, when they need to get some household necessities Wayfair, however, declares that their online store is out to change all that due to its vast product catalogue. But do they have a good track record? Are their products and services reasonably priced? Do they have testimonies from both previous and existing clients giving credence to how authentic their products are? Our answers might be coloured with bias, as we have not had a firsthand experience with them before.
Acclaimed to be a large online shopping destination worldwide, Wayfair is an e-commerce website that was created with the belief that everyone should be able to reside in homes that they love. And through their purported innovative technology, Wayfair acclaims that they are able to help their customers find just what they require from the 22 million items that make up the various shopping categories on their store.
Wayfair online store was founded by Niraj Shah, and Steve Conine; who met each other for the first time as high school students attending Cornell University’s summer program. Their friendship blossomed during their time in the university, and during their last semester, they enrolled on an entrepreneurship class at the university. This was responsible for lighting up the spark that they had for business; and in 2002, from a spare bedroom in Steve’s home, Wayfair was born. Although, Wayfair started out as a website that was retailing stands, and stereo racks online, it came to be aided later on by 250 other websites that sold a variety of things from birdhouses to barstools. And in 2011, all these standalone websites were merged together to form one Wayfair website.
Products and Services of Wayfair
Although it is lacking in grocery items, the product catalogue at Wayfair includes different things from furniture, lighting equipment, home decoration items, kitchen essentials, household fabrics, and textiles, along with home storage solutions. Homeowners that intend to renovate their homes can also visit Wayfair for kitchen fixtures, bathroom fixtures, heating solutions, and doors. Besides their catalogue of household items, the Wayfair website also keeps a record of decoration ideas, and tips for homeowners, and business owners that visit their website.
While most of the items at Wayfair come with free shipping, Northern Ireland, and the UK bound orders over £40, are qualified for free shipping. Wayfair accepts returns for most of the items that are purchased in their store, as long as the customer returns the product unopened, and within 30 days of receiving it. Customised items, however, cannot be returned. The payment options that are accepted on Wayfair include PayPal, Visa, MasterCard, Apple Pay, Klarna, and Clearpay.