Pharmacies now have a new address and that’s the web. Some pharmacies are now dominating the chain due to their flexibility. The days of having to wait in long queues before you have your prescription met are fast fading out. There is now a new brick in the bloc that’s the e-pharmacy, sounds like something you’ve heard before probably because you know about e-commerce and all of that. The e-pharmacy is exactly what it sounds like, the pharmacist takes medical prescriptions online and has medications delivered to the recipient’s doorstep. And the pharmaceutical industry is slowly adopting the trend of electronic services. Like telemedicine, which allows the patients to connect with different doctors from the comfort of their home, e-pharmacy allows some level of convenience. Most people using the e-pharmacy service opines that online pharmacies have ended up saving them the cost of going to the pharmacy and standing in long queues just to get attended to by the pharmacists. The COVID-19 pandemic has led to a surge of patronage for e-pharmacies with lockdown restrictions preventing people from being able to go out to visit traditional pharmacy stores for the risk of contracting the virus. Echo by LloydsPharmacy claims to be one of the leading e-pharmacies in the US as they offer online pharmaceutical services.
About Echo by LloydsPharmacy
Echo by LloydsPharmacy was co-founded in 2015 as an online pharmacy offering medications via the web. The pharmacy works with the patient’s GP to deliver free and remind patients to take their medicines. They claim to make prescription painless for customers. Some people are averse to the use of online pharmacies as they claim they are faceless websites, this is why Echo by LloydsPharmacy claims to prepare, pack and post medicine by hand. Their patient care team are available to the public 7 days a week. They also claim that their services support NHS patients as there is a member of the NHS Innovation Accelerator.
Products and services offered by Echo by LloydsPharmacy
Echo by LloydsPharmacy offers their services via their mobile app which can be downloaded. All that customer needs to do would be to order for the medicine by telling them the prescription they require, using the medicine search available on the app or using a mobile app to scan the barcode on the medicine packet. If customer GP approves, the electronic prescription gets sent to the company after which the medicine is sent out from their central pharmacy and delivered under a space of 1 to 2 days. Their deliveries are sent by royal mail. They also give customers notification reminders to order their next prescription 10 days before there are due to run out. Echo by LloydsPharmacy claims to offer easy online ordering, free delivery and collection, and reminders to order. Echo by LloydsPharmacy have a help centre customers can contact to get first-hand attention on issues they may be having with the platforms are uncertainties they may want to clear. They also have NHS exemptions that are beyond the scope of services they provide customers.